iso25000.com

ISO/IEC 25010

Compatibility

Degree to which a product, system or component can exchange information with other products, systems or components, and/or perform its required functions, while sharing the same hardware or software environment. This characteristic is composed of the following subcharacteristics:

  • Co-existence. Degree to which a product can perform its required functions efficiently while sharing a common environment and resources with other products, without detrimental impact on any other product.
  • Interoperability. Degree to which two or more systems, products or components can exchange information and use the information that has been exchanged.

Usability

Degree to which a product or system can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. This characteristic is composed of the following subcharacteristics:

  • Appropriateness recognizability. Degree to which users can recognize whether a product or system is appropriate for their needs.
  • Learnability. degree to which a product or system can be used by specified users to achieve specified goals of learning to use the product or system with effectiveness, efficiency, freedom from risk and satisfaction in a specified context of use.
  • Operability. Degree to which a product or system has attributes that make it easy to operate and control.
  • User error protection. Degree to which a system protects users against making errors.
  • User interface aesthetics. Degree to which a user interface enables pleasing and satisfying interaction for the user.
  • Accessibility. Degree to which a product or system can be used by people with the widest range of characteristics and capabilities to achieve a specified goal in a specified context of use.

Reliability

Degree to which a system, product or component performs specified functions under specified conditions for a specified period of time. This characteristic is composed of the following subcharacteristics:

  • Maturity. Degree to which a system, product or component meets needs for reliability under normal operation.
  • Availability. Degree to which a system, product or component is operational and accessible when required for use.
  • Fault tolerance. Degree to which a system, product or component operates as intended despite the presence of hardware or software faults.
  • Recoverability. Degree to which, in the event of an interruption or a failure, a product or system can recover the data directly affected and re-establish the desired state of the system.
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