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The September 2015 issue of the Quality Progress magazine, edited by ASQ, features the article “A Hard Look at Software Quality”, which describes how AQC Lab and AENOR conducted a pilot program to evaluate, improve and certify the quality of software products taking the ISO/IEC 25000 series of standards as a basis. A summary of the article is presented below, and through this link you can find an excerpt from the article provided by the laboratory AQC Lab.

Quality Progress September 2015

Since software quality is a key element for organizations because of its impact on final costs, evaluating and controlling it is becoming more and more important, especially when it takes direct evidence of a product’s own attributes as a basis.

The standards in the ISO/IEC 25000 series provide a framework for the evaluation of software product quality. This family of standards was used in a pilot program for the evaluation, improvement and certification of software product quality conducted by AQC Lab, AENOR, and several development companies from Spain.

The evaluation followed the process defined in ISO/IEC 25040, and the quality model defined in ISO/IEC 25010 was taken as a basis. Among the quality characteristics defined in ISO/IEC 25010, the pilot program focused on Maintainability, and its evaluation was carried out by means of several quality properties of the source code, such as cyclomatic complexity, code documentation, code structure, duplicate code, or violation of coding rules.

To evaluate the maintainability and its quality properties mentioned above, AQC Lab used a framework consisting of a set of measurement tools, an evaluation tool that integrates and aggregates the values provided by the measurement tools, and a tool for visualizing the results of the evaluations.

The software product quality certification process takes the evaluation carried out previously by the laboratory as an input. After checking the results of the evaluation and visiting the interested organization, the certification body issues the certificate if applicable.

The development companies that took part in the pilot program highlighted the reduction in maintenance effort and costs, the improvement in the execution and load speed of applications, and the incorporation of quality evaluations in their development life cycle as positive results from the experience.

Software product quality certification conforming to ISO/IEC 25000 is featured in the Vol 3, No 3 of the Revista Latinoamericana de Ingeniería de Software (ReLAIS) [Latin American Magazine on Software Engineering], published by the Red de Ingeniería de Software de Latinoamérica (RedISLA) [Latin American Software Engineering Networw]. This issue is dedicated to the XI Jornadas Iberoamericanas de Ingeniería de Software e Ingeniería del Conocimiento y Congreso Ecuatoriano en Ingeniería de Software (JIISIC-CEIS'2015) [XI Ibero-American Conference on Software Engineering and Knowledge Engineering and Ecuadorian Conference on Software Engineering].

Revista Latinoamericana de Ingeniería de Software (ReLAIS), Volumen 3, Número 3

 

The article Certificación de la Mantenibilidad del Producto Software: Un Caso Práctico [Certification of Software Product Maintainability: a Case Study] included in this issue presents a case study on certification of software product maintainability conforming to ISO/IEC 25000. In the case study several organizations took part: Enxenio as developer ot the evaluated software product, AQC Lab as evaluation laboratory, and AENOR as certification body.

In this article, the developer of the evaluated product highlights that, thanks to the evaluation, improvement and certification process, the maintainability of their product has effectively improved, resulting in lower costs of maintenance and adaptation to the needs of new customers. Therefore, the effort invested in refactoring the product is seen as an investment that will save costs in the future. Furthermore, the evaluation and certification of product quality according to ISO 25000 means for this developer a way to provide quality assurance to potential customers.

The interest of the software industry and the Academy on Software product quality evaluation and certification conforming to ISO/IEC 25000 keeps growing, as shown by the presence of this subject at various conferences and events held recently.

logo CIBSE 2015

In the XVIII Congreso Iberoamericano en Ingeniería de Software - CIBSE 2015 (XVIII Ibero-American Conference on Software Engineering), held in Lima (Peru) on the 22nd, 23rd and 24th of April, the paper “Experiencias en la Industria del Software: Certificación del Producto con ISO/IEC 25000” (Experiences in the software industry: Product Certification with ISO/IEC 25000) was presented, showing the results and conclusions of the evaluations carried out by the accredited laboratory AQC Lab and the subsequent first certifications of conformance to ISO/IEC 25000 issued by AENOR.

logo ENASE 2015

In the 10th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE 2015, held in Barcelona (Spain) on the 29th and 30th of April, the paper “Certification of IPavement Applications for Smart Cities - A Case Study” was presented, showing the ISO/IEC 25000-aligned model for the evaluation and certification of the services developed for the IPavement solution.

logo SSTQB 2015

In the 1º Congreso del Comité Español de Empresas de Pruebas Software - SSTQB 2015 (1st Spanish Software Testing Qualification Board Congress), held in Madrid (Spain) on the 8th of May, there were several presentations related to ISO/IEC 25000: “Modelo de Gobierno y Gestión de las TICs - evaluación y certificación de producto software” (ICT Governance and Management Model - software product evaluation and certification) and “Evaluación y Certificación del Producto Software con ISO/IEC 25000” (Software product certification and evaluation conforming to ISO/IEC 25000).

logo JIISIC 2015

In the XI Jornadas Iberoamericanas de Ingeniería de Software e Ingeniería del Conocimiento y Congreso Ecuatoriano en Ingeniería de Software – JIISIC-CEIS’2015 (XI Ibero-American Conference on Software Engineering and Knowledge Engineering and Ecuadorian Conference on Software Engineering), held in Riobamba (Ecuador) on the 4th and 5th of June, the paper “Certificación de la mantenibilidad del producto software. Un caso práctico” (Software product maintainability certification. A case study) was presented, showing the results and conclusions of the process of software maintainability certification conforming to ISO/IEC 25000 for a specific software product.

If you attended or know of other conferences or events where this topic was dealt with, please share it with us and spread it among the ISO/IEC 25000 community.

On April 21, 2015 it will be held in Cali (Colombia) the 2nd International Congress on Software Development Processes and Methodologies - PROMEDESOFT, whose main theme will be the "Evaluation and Certification of Software Quality Using ISO Standards". The congress is aimed at software development companies, companies in different sectors with an IT department and companies that acquire IT solutions.

The evaluation and certification of software product quality conforming to ISO/IEC 25000 will be one of the main topics that will be featured in the conference.

PROMEDESOFT

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